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--Privacy & Security—
Your privacy is very important to us, and trust extremely valuable. It is our intent to protect against the loss, misuse or alteration of any information that we have collected from you, and also respect your communication preferences at all times. This privacy statement covers the means through which we collect personal information from you, how we use it, who we share it with and in what circumstances, how you can change your marketing preferences with us and/or the suppliers whose merchandise you purchase, and how to contact us for more information.
About Great OutDogs. Great OutDogs LLC, provides healthy and active solutions for dogs and their owners that facilitate, stimulate and encourage healthy and active lifestyles. We have offices located in Austin, TX, U.S.A. and The Greater Memphis Area. Great OutDogs provides products and services from popular brand name retail manufacturers ("Vendors"), allowing international consumers to connect and transact effortlessly.
The information collected from you by Great OutDogs LLC during the Great OutDogs Checkout is consistent with information typically collected by transactional ecommerce Web sites such that said information is necessary to accept and process purchase instructions for merchandise, and to protect against credit card fraud per association and industry regulations and standards. More specifically the information collected includes but is not limited to: (i) your billing address, (ii) your shipping address, (iii) your e-mail address, (iv) your IP address, (v) credit card information, (vi) your marketing preferences with Great OutDogs and (vii) your marketing preferences with the Supplier whose merchandise you are purchasing. If you choose to send us a question or request more information regarding our products and services we will ask for information such as name, e-mail address, and phone number.
Data Handling, Storage and Security
We use a variety of current technologies and processes for protection of your data, and to ensure that any and all personal data is transmitted in a safe, encrypted format. Data protection takes place at a number of levels within our platform and the team that operates it. All personally identifiable information is transmitted between Great OutDogs and its partners over secure channels. Where data is exchanged in real time, we do so over SSL-encrypted channels. Where data is exchanged in batch, we encrypt the data set prior to transmission. In both cases, we use asymmetric key cryptography ensuring that the data itself is not transmitted in clear text but also only the authorized receiving party is able to decrypt the data. Data is stored securely in a database hosted at our collocation facility and disaster recovery site. Both sites employ a series of physical access control measures preventing unauthorized physical access to our systems, including biometric access control technologies. Network access to these sites also flows through a wide range of protective measures. There are many levels of intrusion protection in place ranging from perimeter firewalls which tightly control network traffic, regularly maintained software, operating system and where applicable firmware updates for systems behind the firewall. Tightly managed access rights protocols are used throughout our network to ensure only authorized users have access to very granularly controlled services. Activity is logged and logs are regularly reviewed for irregularities. Third party security specialists are routinely engaged to test intrusion protection methods by performing routine scans of platform hosts whereby they cycle through a series of up-to-date exploits to verify all system hardening controls are current.
Data Provision to Fulfillment Service Providers
You acknowledge that Great OutDogs may provide your personal information to certain Great OutDogs service providers, in connection with the fulfillment of your purchase instructions, including but not limited to delivery agents, customs brokers, international revenue authorities and fraud management parties. Great OutDogs will always attempt to limit the information we provide to be what is reasonably sufficient for those service providers to carry out their responsibilities as they relate to the fulfillment of your purchase instructions, and to subscribe you to any Great OutDogs and/or Supplier marketing messages you opt in to receive. Great OutDogs does not share, sell, rent, or trade your information with any third parties for their promotional purposes, other than Suppliers who you authorize during the Great OutDogs checkout.
Opting In with Great OutDogs
If you opt in to receive notification from Great OutDogs of new U.S. Suppliers that become enabled with the Great OutDogs service from time to time, your personal information may be used by Great OutDogs and/or its contracted marketing services partners to send you e-mails detailing the availability of new Suppliers, merchandise and/or promotions. Your marketing preferences with Great OutDogs will be based on the selection you have made during the most recent purchase instruction.
Opting In with Suppliers
Communications from Great OutDogs
Great OutDogs will send order-related e-mails to the e-mail address you provided within the Great OutDogs Global Checkout including but not limited to, for each order you place with Great OutDogs, an (i) order acknowledgement e-mail, (ii) order confirmation e-mails, and (iii) shipment confirmation e-mail. We may additionally attempt to contact you upon order placement at either the e-mail address you provided during the Great OutDogs Checkout or at the billing telephone number you provided, if we were unable to programmatically verify your billing details with your financial institution and/or public record databases, and where further information was determined to be required to protect Great OutDogs, Inc., and you, against unauthorized credit card use. The foregoing contacts will only be attempted or made in connection with the fulfillment of your purchase instructions. E-mails that are marketing in nature will only be sent to you if you opt in to receive updates on new Suppliers that become enabled with the Great OutDogs service from time to time.
Modifying your Communication Preferences
If you wish to change your marketing communication preferences with Great OutDogs at any time, or correct, update or delete personal information previously provided to Great OutDogs, please send us an e-mail at firstname.lastname@example.org with the details of your request or, as relates to marketing communications, you may follow the unsubscribe instructions contained in the marketing communications you receive. We will respond to your request within 30 days. If you have previously placed an order with Great OutDogs, and opted in and consented for Great OutDogs to provide your contact information directly to the Supplier whose merchandise you were providing purchase instructions for, and you wish to change your marketing choices and/or communication preferences with that Supplier, please contact them directly.
We will retain your information for at least as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Dispute Resolution with Suppliers
If you previously placed an order through the Great OutDogs checkout for merchandise supplied by one of Great OutDogs’ Suppliers, and you opted in and consented for Great OutDogs to provide your contact information directly to that Supplier so that you could receive information directly regarding any offers or promotions they may make available from time to time, any questions, comments or complaints about the data practices of the Supplier whose merchandise you purchased (including without limitation compliance with data privacy principles of notice, choice, onward transfer, access, security, data integrity, or enforcement) should be addressed to the Supplier.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on or to Great OutDogs, Inc. In the event Great OutDogs goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.
By placing an order with Great OutDogs or visiting our site, you acknowledge that Great OutDogs reserves the right to analyze transactional data, anonymously and in aggregate, for the purpose of identifying trends, statistics and measurements that could contribute to the enhancement of Great OutDogs services. By way of example and not limitation, such aggregate use could include identifying market sensitivities, and relative market interest in specific product categories. For greater clarity, any transactional data analyzed will expressly exclude any personally-identifiable information and will be aggregated.
Changes to this Privacy Statement
Great OutDogs, LLC.
2003 S. Lamar Blvd. Suite 9
Austin, TX 78704
Effective Date of this policy is January 17th, 2012
Last Updated January 17th, 2012
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